Have An Airline Complaint? Don’t Call The Airline — Tell The Dept. of Transportation
Passengers at Chicago’s O’Hare International Airport wait in line for security screening in May 2016. A study released Monday found that U.S. airline quality is higher than ever, but air travelers may disagree. Scott Olson/Getty Images hide caption toggle caption Scott Olson/Getty Images Passengers at Chicago’s O’Hare International Airport wait in line for security screening